Special Division: Westside Breakfast

Gaining Trust with Your Clients: The Best Competitive Advantage

These days, technology generates more and more transparency--from reviews on Yelp, complaints on Twitter, Price Check and other social tools.  So you can expect your customers and clients to hold you to higher and higher standards.  How can you make a profit when your customers know everything about your costs and pricing and have instant access to your strongest competitors?  And as an internal or external consultant, how do you get buy-in while facilitating or securing commitment to your programs?  The best competitive advantage, in both cases, is gaining trust which is a function of character and competence. 
Mimi provides, with lots of humor, four growth strategies for gaining trust and three pitfalls to avoid on your road to triumph.  

About Mimi

For over twenty years, Mimi has captivated audiences from the Fortune 100 to the just plain fortunate.  She's won acclaim for her rousing keynote speeches, compelling workshops, and in-house training programs.  She has shared the keynote platform with Colin Powell, Katie Couric and Maya Angelou.  Mimi is the author of 3 books.

She holds a Bachelors Degree in Speech and Dramatic Arts from the University of Iowa, and a Masters Degree in Education from Columbia University. For 10 years, she was a staff Human Resources Specialist with Walt Disney Company, Northrop Aircraft, and Rockwell International.

 

RSVP: Rachel Karu - rachel@RAEdevelopment.com
(310) 441-1104

Location: Didi Hirsch Mental Health Services - 4760 South Sepulveda Blvd., Culver City, CA 90230