The California School of Professional Psychology
the American Society for Training and Development – Los Angeles Chapter
invite you to a presentation and discussion:
How Innovation Produces Intended and Unintended Outcomes: Lessons from Kaiser Permanente with Manuella Abrahamian, PhD, Robert Luterbach, PT, MSRA, Purvi Tank, MBA, and Zakiya Devine and panel chair Jonathan Troper.
Where: Room B101/103 at Alliant International University in Alhambra (just east of downtown L.A.)
When: Thursday April 24, 2014, 6:30pm - 9:00pm
How can OD practitioners support leaders in stimulating innovation? What innovation processes work well?
Kaiser Permanente has been honing innovation processes as it evolves to better serve its members and meet the challenges of health care reform. Panelists with significant experience on innovation projects share their diverse perspectives, coming from traditional OD, operations management and design-oriented innovation consulting perspectives. A series of brief presentations, Q&A sessions where you can participate, and a case exercise will illuminate the following key areas of focus:
When should you start an innovation project rather than a change management or continuous improvement process? What kinds of results can innovation provide?
Panelists will talk about the process of innovation. How does the innovation cycle work? How do innovation consultants and organizational leaders make magic happen at innovation design sessions? What success factors should be in place to make an innovation project successful? Panelists will discuss how to build infrastructure, design roles, responsibilities, support, and accountabilities.
Leaders play a special role in innovation; and innovation can change how managers lead. How can leaders create an environment that’s conducive to innovation? How can leaders support innovation? How can leaders use innovation as a tool for reframing problems and seeing new opportunities? OD professionals and coaches will find this discussion very useful.
Finally, OD professionals can increase your awareness of how OD and training competencies can uniquely contribute to the success of innovation projects. So much of innovation involves behavior change. While design firms have methodologies, OD and training professionals contribute behavior change methods. Yet, OD professionals rarely have innovation as one of the services they provide. Perhaps that should change.
Robert Luterbach, PT, MSRA is an assistant medical center administrator at Kaiser Permanent's Los Angeles Medical Center (LAMC). He currently has administrative responsibility over Innovation, Telemedicine, Medical Oncology, Radiation Oncology, Transplant Services, Neurology/Sleep Medicine, Physical Medicine and Rehabilitation, Respiratory and Pulmonary Services. He has been a health care professional for over 30 years starting as a physical therapist and assuming progressive management and leadership responsibilities over an expanding range of health care services. As administrative leader over Innovation he has facilitated and participated in the development of LAMC's Innovation Program.
Zakiya Devine is a consultant for Los Angeles Medical Center’s medical group administration. She spearheads the strategic planning and implementation of care coordination across the continuum, working closely with the hospital and medical group leadership teams to redefine care for complex chronic patients and high risk populations. Zakiya also serves as an innovation consultant and is currently completing the Kaiser Permanente Catalyst Program. Zakiya has a Master’s in Public Administration from New York University. She is originally from the east coast and is quickly becoming accustomed to Los Angeles traffic.
Purvi Tank is a Senior Strategy and Innovation Consultant at Kaiser Permanente's Los Angeles Medical Center (LAMC). She currently manages projects focusing on Innovation, Telemedicine, New Market Entry Strategies, Palliative Care, Skilled Nursing Facilities, and End of Life Care. She is most proud of bringing a patient centric focus to her projects, challenging traditions and co-leading the development of LAMC's Innovation Program. Purvi holds an MBA from the Yale School of Management in Finance and Strategy and a BA from Occidental College in Economics and Cognitive Science.
Manuella Abrahamian, Ph.D. is an organizational psychologist and currently practices at Kaiser Permanente consulting on overall strategy development, change management, redesign and restructure, leadership and team development, and executive coaching. Prior to joining Kaiser Permanente, she was a Senior Organization and Leadership Development Specialist at the Los Angeles Metropolitan Transportation Authority and an Organization Development Consultant at Hughes Aircraft. Manuella holds a Doctorate in Organizational Psychology from the California School of Professional Psychology.
Jonathan Troper, Ph.D., panel chair, is co-chair of the Organization Development Special Division for ASTD-Los Angeles, and Director for the Center for Innovation and Change at the California School of Professional Psychology.
DIRECTIONS TO THE ROOM
1000 South Fremont Avenue #5, Alhambra, CA
91803-1360, Building B, Room 101/103
10 Fwy E to San Bernardino - Exit Freemont going North toward the mountains.
Pass major intersection at Valley Just after double intersection at Mission:
Right at first driveway north of Mission, 1000 Fremont – The Alhambra.
AT THE PARKING LOT
Tell guard at booth you're visiting Alliant.
Park in Visitor Parking. (free if you leave after 9:00pm; $3.00 if you leave before 9pm)
Walk under green awning at north end of visitor parking and continue up the path.
After several building entrances, pass the ALLIANT building (near USC sign, too) Building “A7 Capra” and the brick path rises a bit.
The B1 building is the next building you come to along the path.
Turn left up a short flight of just a few stairs at the south end of the building
Walk under the archway and along the walkway that hugs the south side of the building, with a courtyard down below you on the left.
Enter the double doorway and see directions on walls to find your room.
Walk straight ahead and turn right at the end of the hallway. Room 101/103 is immediately on your right.
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