Design Thinking and High Potential Engagement Programs
When facing a challenge to create an engaging development opportunity for individual contributors across a core administrative unit at USC with stakeholder requirements that often worked against us, we decided to push into an experiential Design Thinking lab experience. We did so with the aim of building problem solving, team building, and critical thinking capabilities while tackling real-world challenges for the University.
While there are several leading Design Thinking approaches available, we leveraged Solve Next’s Think Wrong approach. Think Wrong is a radical problem-solving system that reliably produces surprising, ingenious answers to your most wicked questions:
- When you need to solve to a better place.
- When you or your clients have a problem that seems too big or a solution that just doesn’t seem right.
- When you, your clients, or your clients’ clients need to break free from the status quo.
- When you aren’t even sure what the problem is, it’s time to think wrong.
Keven Brahim Kaddi (he/him/his) is Director, Learning and Development at Otis College of Art and Design with responsibility for the learning and professional development strategy across individual contributor, manager, and senior leadership team pathways throughout the employee lifecycle. His recent work includes campus wide learning needs assessments, learning pathway architecture, curriculum design, course builds, and facilitation, in addition to overseeing a new learning management system implementation and rollout.
Prior to joining Otis College of Art and Design, Keven Brahim most recently served as Senior Learning and Organizational Development Partner at the University of Southern California while also teaching Leadership and Organizational Behavior at USC’s Marshall School of Business as an adjunct. While on staff at USC, Keven Brahim initiated the build of a Design Thinking experiential program targeting high performing individual contributors. Prior to USC, he served as an independent L&D consultant and career mobility coach with several long-term L&D contracts, including nearly two years with veteran led international disaster non-profit Team Rubicon as it scaled its veteran, first responder, and civilian volunteer base from 80K to 120K across the United States. Prior to his independent consulting work, Keven Brahim served as the Global Leadership Advisory Services L&D Partner at Spencer Stuart, a top five global executive search and organizational consulting firm headquartered in Chicago, IL.
Keven Brahim started his career as a professional actor, writer, and director and continuously strives to center storytelling as a key resource for learning engagement and transfer.
Ellen Krause (she/her/hers) is a Senior Learning Consultant at USC. She has been an innovator in the fields of software development, program and product launch, music composition, and Learning and Development. Her formula for success is (Empathy + Curiosity + Logic) = Compassionate, Innovative, Agile Human Being.
Ellen delivers impactful, relevant, and engaging Learning Experience Design and Facilitation. A certified design thinking practitioner who develops people-centric learning experiences, processes, and tools, she can break down complex ideas into comprehensible chunks of information for learners and trainers. She is keenly observant, able to read the audience and pivot as necessary to keep the content relevant and engaging. Along with Keven Brahim, Ellen led the design and build of a Design Thinking experiential program targeting high performing individual contributors, which she currently facilitates at USC. She is the learning experience consultant and lead designer for USC’s HR Academy Skills Labs, an experiential upskilling program that will launch this fall.
Ellen started her career as a professional woodwind player, singer and conductor, where she fell in love with storytelling through music. She currently tells stories through theater and, sometimes film.
6:30 p.m.- 7:00 p.m. Check-In and Networking
7:00 p.m. - 7:15 p.m. Announcements & Speaker Introduction
7:15 p.m. - 8:30 p.m. Presentation and Q&A
ATD Capability Model
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